Terms and Conditions

By using Hexastore.com (the "Site"), you agree to our terms and conditions, privacy policy, and returns and refund policy. Please read these carefully before using the Site.

1. Introduction

Welcome to Hexastore.com, also referred to as "we", "us", or "Hexastore". We are an online marketplace, and these terms govern your access and use of our website, app, and services. By using the Site, you accept these terms and confirm you’ll follow them (referred to as the "User Agreement"). This agreement becomes effective as soon as you start using the Site. If you do not agree, please do not register or use the Site.

Hexastore.com is owned and operated by Jade E Services Pakistan Pvt Limited (Registration Number: 0080047).

We reserve the right to modify these terms at any time. Updates will be posted on the Site without further notice. Your continued use of the Site after any changes signifies your acceptance of those updates, so please check back regularly.

2. Conditions of Use

A. Your Account

To use certain services on the Site, you may need to create an account or provide personal information. We can, at our sole discretion, deactivate or block your username or password at any time without notice. We won’t be responsible for any losses caused by this.

You are responsible for keeping your account details, including your password, secure. If you think someone else has access to your password or is using it without permission, inform us immediately. Any use of your account will be considered authorized by you, and you are responsible for it, even if it was unauthorized. We will not be responsible for losses or damages from misuse of your account, and you agree to fully indemnify us for any losses.

You are required to keep your account information accurate and updated. If you can’t make updates yourself, contact our customer service for help. We reserve the right to refuse access, close accounts, or make changes to the Site at any time.

B. Privacy

Please review our Privacy Policy, which outlines how we handle the personal information you provide to us. If you do not agree to how your data is handled, please do not use the Site.

C. Platform for Communication

Hexastore.com is an online platform where you can buy products at listed prices using your preferred payment method. We act as a facilitator and do not control or participate in transactions between you and the sellers. Your contract for purchasing products is strictly between you and the seller, and for payments, it’s between you and the payment service provider.

D. Site Availability

We do our best to keep the Site available and running smoothly. However, access may be interrupted for maintenance or updates, and we cannot guarantee that it will always be available without errors.

E. License to Use the Site

By using the Site, you confirm that you are legally allowed to form binding contracts (at least 18 years old or supervised by a legal guardian). We grant you a limited, non-transferable, and revocable license to use the Site for personal shopping purposes. You cannot use it for commercial purposes unless we provide explicit permission.

Content on the Site is for informational purposes only. We are not responsible for inaccuracies in product listings, including prices and stock availability. Any opinions posted on the Site reflect those of the individual posters, not Hexastore.

You may not reproduce, duplicate, copy, or exploit any part of the Site for commercial purposes without our written permission. You also cannot use framing techniques or meta tags to present our logo or proprietary information without consent. Unauthorized use will terminate your access to the Site.